Lyonhart Bag Company

Shipping Info

Domestic Shipping

All domestic orders ship via USPS priority mail, which is 2-3 days to most locations. Orders ship weekly on Wednesdays. Shipping overcharges will be refunded to your payment method.

International Shipping

International customers, please visit my store on Etsy. This website is not currently set up to ship outside of the US.

We are not responsible for lost, stolen, or delayed packages.

Returns + Exchanges

Returns

All sales are final, no refunds. Please read descriptions thoroughly and contact me with any questions.

Exchanges

If you have an issue with your order, please contact me. I do not accept unauthorized returns. Exchanges may be made on unused, unworn bags. Exchanges are subject to a 10% restocking fee + shipping costs + price difference if applicable.  Please let me know within 5 days of receiving your bag if you’d like to exchange it. Bag must be posted back within 2 weeks and buyer is responsible for shipping charges.  

Any damaged or defective items will be replaced at no cost to the buyer.  We cannot accept returns or exchanges on custom orders.  Sale items are final sale and are not eligible for return or exchange.